Products
Although BioITpm does not directly sell products, we do recognize that some products Excel in their particular field. Regarding emergency disaster recovery (EDR), the need of a plan as well as tools that can be put in place in an efficient way in your infrastructure are key. Most compliance regulations, from COBIT to GAMP 5 recognize the need to have an emergency disaster recovery system capable of sustaining the company in case of disasters such as a cyber attack, fire in the server room, physical problems (RAID failure), theft, vandalism, and human error to name a few.
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Infrascale is a product that we have come to learn and appreciate for the flexibility of the integration of the solution, permitting to perform backups and management of virtual servers either in VMware or hyper V and having the capacity to turn them on in the local appliance or on the cloud, as well as performing boot up tests to ensure that the virtual machines you function when you will need them.
Infrascale is billed on a per terabyte monthly basis with a contract from 12 to 36 months, permitting an affordable and easy to integrate solution helping you in an instant to comply with the emergency disaster recovery planning needed for most compliance requirements and peace of mind for the stakeholders.
Infrascale
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Infrascale is a product that we have come to learn and appreciate for the flexibility of the integration of the solution, permitting to perform backups and management of virtual servers either in VMware or hyper V and having the capacity to turn them on in the local appliance or on the cloud, as well as performing boot up tests to ensure that the virtual machines you function when you will need them.
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Infrascale is billed on a per terabyte monthly basis with a contract from 12 to 36 months, permitting an affordable and easy to integrate solution helping you in an instant to comply with the emergency disaster recovery planning needed for most compliance requirements and peace of mind for the stakeholders.
Just in time IT products and staff
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As we were in the managed service provider world between 2007 and 2018, we have extensive knowledge of the products on the market as well as the type of services needed to integrate or fix various problems in your environment.
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BioITpm has access to the most complete inventory of the products available in distribution, permitting you to have a solid idea of what is available as products in the market in any type of needs. BioITpm also has contacts in many distribution centres to ensure that you have the best price available on the market for the products needed.
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BioITpm can integrate IT resources from coast-to-coast in Canada, having access to more than 1800 computer technicians from level I to level IV as well as engineers throughout Canada. Specialized resources such as certified Cisco, certified WatchGuard, SonicWall, Microsoft and other types of certified resources are available as well as a complete network of security background checked IT resources from coast-to-coast.
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In case of a cyber security attack, you will have a quick access to coast-to-coast resources AND integrate the concepts of project management that protect the stakeholders such as the insurance companies and the shareholders need.
Electronic Document Management System
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Organizing documents and information to present to the authorities is one of the biggest challenges in BioITpm’s mind: many entities do have documentation, but it is in a static mode that requires updates at every audit and is not viable when there is a surprise audit or security incidents such as a cyber attack. Also, templates are usually word documents that are difficult to update and are not transferred to the whole team in an appropriate fashion. BioITpm has worked relentlessly for the last two years in finding ways to ease the integration of the documents as well as their automation for the IT team.
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As a general concept, if you accept that most of the compliance authorities require four processes (Plan, Do, Check, Act), we will be able to meet them by using the tools below:
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WayWeDo
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in this online platform, we will ensure that you have the IT cookbook, integrating such concepts as the Master validation plan template and results as well as the IT manual including standard SOP templates.
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In the WayWeDo platform, you will then have the Plan phase.
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Documagic
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the documagic platform is a simple word press environment that can be reproduced for a client or be used for their needs according to their choice. Documagic enables us to create forms to ensure that processes are followed (a form request with full details, sent to a specific email address, with instructions for continuity of investigation)
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this is one of the tools for the Check phase.
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NeoLedge
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from the documagic fill out forms (as an example), NEOLEDGE has the capacity to integrate data from multiple sources and cumulate them according to the business process that was created. As an example, reports from your security information and event management (SIEM) systems may be integrated and correlated to confirm security inquiries filled by the documagic forms. Cumulating the data in the NEOLEDGE system will enable to perform Boolean research of all the metadata cumulated from all the reports integrated and then enable the chief security information officer (CISO) to build a cumulative report with the original request, the relevant reports and the solution and corrective actions and preventive actions (CAPA) performed in a single report to present to the senior management and various stakeholders as well as necessary compliance authorities in a numerically signed report.
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This is one of the tools for the Act phase.
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